Help & Information
Mirage Garden is a Hong Kong–based fine jewelry house specializing in lab-grown diamond engagement rings, diamond gifts, and editorial collections. We design and produce in small editorial batches and ship worldwide, with bilingual English and Arabic care for customers across the Middle East (UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman).
Yes. Lab-grown diamonds are chemically, optically, and physically identical to mined diamonds — pure crystallized carbon. The only difference is origin: ours are grown in a laboratory using CVD or HPHT processes, then graded on the same 4Cs (cut, color, clarity, carat) by the same independent labs.
Every Mirage Garden center stone of 0.30 ct or larger ships with an independent IGI or GIA report. The certificate number is laser-inscribed on the diamond's girdle and the report card travels with the ring.
Yes. Mirage Garden ships free, fully insured, with duties paid (DDP) to all six GCC countries above the published order threshold. Standard delivery is 3–5 business days from Hong Kong via DHL or FedEx. Made-to-order engagement rings ship 4–6 weeks after design confirmation.
Stock pieces may be returned within 30 days in unworn condition for a full refund. Engraved, resized, or made-to-order engagement pieces are non-refundable, but every ring carries a one-year manufacturing warranty plus lifetime resizing, prong re-tipping, and complimentary professional cleaning.
Bespoke engagement commissions complete within 4 to 6 weeks from the moment your design is confirmed and the deposit clears. Rush production is available on request for an additional fee.
All Mirage Garden settings are cast in solid 18k gold (white, yellow, or rose) or platinum 950. We do not plate base metals. Every piece is hallmarked.
The 4Cs grade a diamond by Cut, Color, Clarity, and Carat. Mirage Garden stocks colorless to near-colorless (D–H), VVS to VS clarity, and Excellent cut grade as standard. Fancy color and rose-cut stones are available for collection pieces on request.
Use our printable ring sizer on the Size Guide page, or order a complimentary plastic sizer to your address. Resizing within ±2 sizes is free for life on every ring we make.
Clean with warm water and a drop of mild soap, brushing gently with a soft toothbrush. Avoid chlorine, bleach, harsh chemicals, and impact against hard surfaces. Mirage Garden offers complimentary professional cleaning and prong inspection for life.
Independently audited lab-grown diamonds typically use a fraction of the land, water, and labor footprint of mined stones, with no open-pit mining or river disturbance. Mirage Garden sources only from facilities that publish energy mix and water usage data.
Email media@miragegarden.shop or message us on WhatsApp at +852 / +86 13058257618. Customer-care hours are 09:00–22:00 GST (UTC+4), seven days a week.
Still have a question?